Shipping Policy

We know how important it is to get your order to you as quickly as possible, and we aim to dispatch orders within 2-4 business days. However, please note that during, major holidays and special events the couriers may experience delays.

On average, shipping takes 10-15 days within the USA, and up to 10-15 business days outside of the  United States.

PLEASE NOTE: The shipping company is always responsible for delivering the package. If a package is considered delivered by courier and has not been received by the customer, it is the customer's responsibility to proceed with the necessary methods to ensure that the merchandise is delivered correctly.

Some of our products are classed as dangerous goods (Pure Essential oils or products contains alcohol such are Aroma Mists or Perfumes). In rare cases, orders may be held up to a 5 days in order to comply with Government Import & Export Safety regulations.

If you are not at home at the time of delivery, the shipping company will retry a second delivery the next working day, if you are also absent on the second day please contact us.